
In the wee hours this morning, LEGO announced some big changes coming to the LEGO Pick a Brick program as well as Brick & Pieces. Both programs will now be merged to a single platform so consumers can browse single elements in a centralized hub. Furthermore, shipping times in the US and Canada will now be faster as there will be a new fulfillment are in the US warehouse which will drop shipping times from 13-18 business days down to 5. Lastly, there will be a new thing called Build a mini which allows you to create your own minifigures. Unfortunately, it is stated that the trial will only be in Europe and Asia.
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Our current Pick a Brick and Bricks & Pieces setup means that consumers aren’t aware of the two different experiences. During 2021 we’ve been running tests and meeting with different consumer groups to better understand the current consumer experience.
Based on these learnings our next step will be to create a new merged experience on LEGO.com. We’ll merge Bricks and Pieces and Pick a Brick into one front-end experience where consumers can browse our portfolio of elements in one place more easily.
Additionally, we’ll improve the shipping time in the US and Canada by implementing a new fulfilment area in our US warehouse. This will reduce shipping time for our top 1,600 elements from 13-18 working days to up to 5 working days. There will likely be some shipping delays for a short time after we launch this experience.
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